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AIGENTUM
Hospitality AI Assistants

AI Voice & Chat Platform for Hotels

Answer every call, reduce front-desk workload and convert more guest enquiries into direct bookings 24/7, helping your hotel grow direct revenue while keeping operating costs under control.

AI Voice Hospitality Automation Guest Experience Smart Bookings Multilingual Chat Real-time Insights AI Voice Hospitality Automation Guest Experience Smart Bookings Multilingual Chat Real-time Insights

Insights That Transform Your Operations

Measurable results: more calls answered, higher conversion rates, and lower staffing costs.

Never Miss a Single Call

Your AI assistant answers every call instantly, even when your team is busy or after hours.

Convert Calls into Bookings

Natural and persuasive AI dialogue turns inquiries into confirmed reservations.

Real-Time Data Dashboard

Monitor every interaction through a live dashboard with clear, actionable data.

Voice Cloning

Clone your team’s voice for a personalized, human-like guest experience that feels authentic.

Reduce Front Desk Workload

Automate repetitive questions and tasks so your staff can focus on high-value guests.

Available 24/7

Always ready to assist guests in multiple languages, no downtime, no missed opportunities.

Real-Time Insights for Strategic Decisions

A clear dashboard that helps you improve conversion, efficiency, and guest satisfaction.

Assistant

Aigenta

Front Desk Assistant

The Harmony Hotel

AI Dashboard Preview

Total Calls

224

Minutes Processed

648

Reservations Handled

39

Guest Revenue

€28,450

Guest Sentiment

Based on last 30 days of AI interactions

Top Interaction Types

Reservations, inquiries, concierge requests

Hospitality AI Platform

Meet AIGENTA.
One platform. Multiple possibilities.

Start with the capability your hotel needs today. AIGENTA brings voice, web chat, WhatsApp, analytics and hotel-system integrations together without forcing you to deploy everything at once.

✦ Built around your hotel

AI that handles conversations. Your team handles hospitality.

Deploy AIGENTA as a focused Voice AI solution or build a broader guest-service platform around your operation.

Voice AI available as a standalone solution
Human handoff when the conversation requires it
Designed specifically for hospitality workflows
AIGENTA Voice AI
Voice AI Natural conversations · 24/7
Live guest call
Booking enquiry · 01:42
Web Chat
Is breakfast included?
Yes. Breakfast is served from 7:00 to 10:30.
Reservation flow
Voice AI
Check-in Sep 18
Guests 2 adults
Reservation completed
Booking intent
Last 7 days
Explore the platform

Use what you need. Add more when you need it.

AIGENTA is modular by design. A hotel can start with Voice AI alone or connect additional channels, analytics and integrations.

Core capability

Voice AI

Answer every call with natural, hotel-specific conversations. AIGENTA can resolve common enquiries, guide booking conversations, create reservations when integrated and transfer the guest whenever human assistance is needed.

Integrations

Connect AIGENTA to the systems behind your hotel.

PMS, booking engines, CRM platforms and APIs can extend AIGENTA from conversational assistance into operational automation.

i
Integration availability and production scope are confirmed during Technical Discovery. Mews and Salesforce are currently available in sandbox environments.
AIGENTA Integration Layer
PMS (Mews, Opera, Cloudbeds...) Connectivity
Sandbox
CRM (Salesforce, HubSpot, Amadeus...) Connectivity
Sandbox
Booking Engines Availability & reservation workflows
Custom APIs Evaluated during Technical Discovery

Start with one capability. Build the platform around your hotel.

Voice AI can be deployed independently or combined with AIGENTA's digital channels, analytics and integrations.

Discover the sectors we serve

Sectors

Our AI voice assistants are purpose-built for the hospitality industry with a special focus on hotels, resorts,hostels and serviced apartments. Designed to manage everything from guest inquiries to room bookings and concierge requests, they bring 24/7 service and human-like warmth to every interaction.

AI Assistant in Hotel Reception
AI Voice Assistant Headphones

Through natural, multilingual voice technology and deep industry training, each assistant understands the nuances of hospitality communication from personalized greetings to upselling room upgrades or late check-outs. Hotels using Aigentum can effortlessly improve booking conversion rates, enhance guest satisfaction, and reduce front-desk workload.

While our technology currently specializes in hospitality, we’re actively expanding into real estate, property management, and luxury customer service sectors — helping brands deliver frictionless, intelligent, and human-sounding interactions across every channel.

Luxury AI Customer Service
Our Story

About Us

Aigentum Hospitality AI Assistants is part of Aigentum Technologies, a company committed to creating intelligent, human-centered innovations across multiple sectors powered by Artificial Intelligence.

AIgentum was created to help hotels and accommodation brands convert interest into bookings through human-like AI voice and chatbot assistants. Our technology engages potential guests with natural, persuasive dialogue that answers every question instantly, helping your team close more reservations while reducing manual workload.

Designed for hospitality, AIgentum automates lead qualification, reservation inquiries, and follow-up interactions across voice, web chat, and WhatsApp. With multilingual and customizable voices, each assistant is trained to sound natural, confident, and aligned with your brand identity, giving every prospect a personal experience before they book.

Our goal is simple: to help Hospitality sector increase their direct bookings, maximize conversion rates, and provide intelligent automation that works 24/7 without sacrificing warmth or authenticity.

Contact Us

Want to see how AIGENTUM can help your hotel convert more leads into bookings? Click below to get in touch with our team.

business@aigentum.com

Madrid, Spain

Official website: aigentum.io

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